Client spotlight

Caribbean Utilities Company, Ltd. (CUC)

A multi-stream governance, risk, and technology mandate for a TSX-listed regulated utility.

Client
Caribbean Utilities Company, Ltd. (CUC)
Sector
Regulated electric utility
Profile
TSX-listed (TSX: CUP.U); wholly-owned subsidiary of Fortis Inc.; sole electricity provider to Grand Cayman, Cayman Islands.
Engaged since
2025

Context

CUC is the regulated electricity provider for Grand Cayman and operates within a TSX-listed Canadian public-company environment through its ownership by Fortis Inc. That places the firm under the discipline of public-company internal controls, the technology-risk expectations of a critical-infrastructure operator, and the operational-resilience standards that come with being a sole-provider utility on a single island grid.

Engagement

RAMC has been engaged by CUC since 2025 as an advisory and delivery partner across governance, risk, compliance, and technology modernisation. The mandate began with a defined initial scope and has since expanded across multiple concurrent workstreams.

Live workstreams currently cover Third-Party Risk Management, IT-policy development, and SharePoint modernisation. Additional open work orders cover SOX / ICFR controls advisory and enterprise project management.

Scope of Work

Third-Party Risk Management (TPRM) live

  • Development and enhancement of CUC’s third-party risk management framework.
  • Risk-assessment methodologies for vendors, suppliers, and service providers.
  • Governance structures and oversight mechanisms supporting ongoing third-party risk monitoring.

IT Governance & Policy Development live

  • Authoring and modernisation of CUC’s IT policy stack and governance documentation.
  • Alignment of technology controls with CUC’s operational and regulatory risk posture.
  • Establishment of structured governance practices supporting operational resilience.

SharePoint Modernisation live

  • Administration and customisation of CUC’s existing SharePoint Server (on-premises) environment.
  • Planning and execution of the migration path to SharePoint Online (Microsoft 365).
  • Process automation, workflow optimisation, and document-management enhancements within the modernised environment.

SOX / ICFR Controls Advisory open work order

  • Advisory support for CUC’s internal control over financial reporting, anchored by Kanika Gupta’s Chartered Accountant credential, her SOX/ICFR practice, and her prior in-house experience at CUC.
  • Review and enhancement of the financial-reporting control environment in alignment with public-company assurance expectations.

Enterprise Project Management open work order

  • Project management support for CUC strategic initiatives.
  • Stakeholder coordination, deliverables management, delivery governance, and structured reporting.

Engagement Value

  • A consolidated advisory and delivery partner for governance, risk, compliance, and technology modernisation under one mandate.
  • Strengthened third-party risk oversight and a maturing IT-policy stack.
  • A clear migration path off legacy on-premises SharePoint into the Microsoft 365 cloud environment.
  • A senior-led, internationally-experienced bench available to CUC across financial controls and enterprise delivery as the relationship expands.

Why this engagement matters

CUC is RAMC’s first international mandate of this breadth — a single regulated public-company environment that has chosen to consolidate governance, financial-controls advisory, third-party risk, IT policy, and enterprise technology delivery with one partner. It is the working evidence that the firm’s senior-led, full-spectrum model carries beyond its Asia-Pacific heritage into the Americas.

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